Hiring for HEAD OF SALES

Date: 22 Nov 2024

Full Job Description

If you are a strategic thinker with strong leadership skills capable of driving sales growth through effective planning, team management, stakeholder engagement, and a thorough understanding of market competition and the dynamics of the international travel and tourism industry you may want to seriously consider this opportunity to lead our sales team. 

Job Summary
We are looking for a dynamic and experienced Head of Sales to lead and shape our sales efforts, driving initiatives and working closely with marketing, media, branding, advertising, and digital teams to maximise revenue and growth. Stationed in Arusha, the Sales Head will play a critical role in establishing our presence in the market, targeting continental and international arrivals, especially from the US, Europe, and Asia. This role will directly report to the CEO.
 

Professional Requirements

  1. Strategic Sales Planning

  • Develop and implement long-term sales strategies aligned with the company’s business goals.

  • Craft strategies targeting both international and local markets with an aim to increase arrivals to Tanzania.
     

  1. Relationship Building & Partnership Development

  • Bring along a trusted network of industry relationships across geographies.

  • Establish high-value partnerships with travel agencies, tour operators, corporate clients, and hospitality partners worldwide.

  • Represent Flying Odyssey at industry events, trade shows, and conferences to network with potential clients, partners, and stakeholders.
     

  1. Negotiation & Influencing Skills

  • Be a master negotiator in high-stake negotiations, closing major deals that boost revenue and secure top-tier clients.

  • Influence key partners, stakeholders, and clients to secure beneficial partnerships.
     

  1. Sales Promotion and Campaign Management

  • Collaborate with marketing and branding teams to design and execute sales campaigns promoting hot air ballooning experiences.

  • Use digital marketing, travel fairs, and agency partnerships to enhance visibility and drive sales.
     

  1. Innovation & Growth

  • Identify emerging market opportunities and evolve sales models to stay ahead of industry trends.

  • Ensure our ballooning packages exceed customer expectations in quality and experience.
     

  1. Team Leadership and Management

  • Lead and inspire the sales team, providing them with the tools and training to deliver outstanding results.

  • Conduct regular learning and development sessions to ensure the sales team is knowledgeable about the product and equipped with effective sales techniques.
     

  1. Data-Driven Sales Decision Making

  • Leverage analytics, CRM tools, and data to inform decisions, track KPIs, and boost sales performance.
     

  1. Customer Relationship Management

  • Oversee customer service to ensure high satisfaction, encouraging repeat business and positive referrals.

  • Address feedback and concerns swiftly to enhance the company’s reputation.
     

  1. Revenue & Profitability Management:

  • Set targets and budgets in collaboration with the senior management team ensuring alignment with the company’s financial goals.

  • Monitor sales performance and adjust strategies as necessary to meet or exceed financial objectives.
     

  1. Reporting and Communication

  • Regularly report to the C-suite on sales progress, market insights, and business opportunities.

  • Ensure clear and effective communication channels within the sales team and across other departments to facilitate coordinated and strategic actions.

Mandatory Skills and Qualifications:

  • Bachelor’s degree in Business, Marketing, Tourism, or a related field (MBA highly preferred).

  • At least 10 years of proven success in sales within the travel and tourism industry.

  • Experienced in leading sales initiatives across multiple international markets, with a keen understanding of global consumer behaviour and travel trends.

  • Fluency in English; proficiency in Swahili and other languages (from key markets) is
    a strong plus

  • Adaptable, with the ability and willingness to travel regularly to achieve business objectives

 

Behavioural Skills:

  • Strategic mindset with the ability to make sound decisions based on data

  • Collaborative team player

  • Strong ethical judgement and professionalism

  • Resilient and adaptable to evolving priorities

  • Exceptional problem-solving skills

  • Adaptability and Resilience to adapt to changing market conditions

  • Cultural sensitivity to cater to a diverse international clientele 

  • Integrity and Ethics in all business dealings to ensure trust and transparency within the team and with clients

 

Benefits:

  • Competitive salary aligned with international standards

  • Health insurance

  • One month of annual leave

  • Complimentary balloon rides in the Serengeti

  • A dynamic and supportive work environment with opportunities for learning, professional growth, and development

 

Why Work With Us
 

  1. We are Purpose-Driven: We’re passionate about creating unforgettable experiences, championing sustainable tourism, and preserving the Serengeti, ensuring your work has a real and lasting impact.

  2. Supportive Culture: We believe magic happens when we collaborate and work as a team - just like our balloon rides! Our culture fosters a sense of belonging where work is fun and not a mundane boring chore.

  3. Career & Personal Growth: We provide our team ongoing learning, mentorship, and clear paths for advancement, ensuring everyone has the opportunity to grow.

  4. Competitive Compensation: We offer competitive pay, great perks, and benefits that prioritise your well-being, because when you thrive, so do we!

  5. Respect, Recognition and Reward

We will not shy away from appreciation, awards and rewards. Our team members will be rewarded through bonuses contingent with the company’s sales, turnover and growth

 

How to Apply:

Please submit your CV and a statement of purpose detailing your experience and why you would be a good fit for Flying Odyssey.


For quick and easy application, fill in the JOB APPLICATION FORM  or send us an email to suzan@flyingodyssey.com