Privacy Policy

Introduction

Flying Odyssey is fully committed to protecting the privacy of our site visitors and customers. We will never disclose information about our customers to third parties except where it is part of providing a service to you.

Consent

Your consent is important to us. Therefore, we will never share your name, address, email address, credit card information, or any other personal information with any third party without your consent. To fulfill your order, we may require certain information, such as your name, email address, payment information, and the details of the product you are ordering. You may also choose to provide additional personal information if you contact us directly.

WHY WE NEED YOUR INFORMATION AND HOW WE USE IT

We rely on a number of legal bases to collect, use, and share your information, including:

• As needed to provide our services, such as to fulfill your order, settle disputes, or provide customer support.
• When you have provided affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.
• If necessary to comply with legal obligations or court orders, such as retaining purchase records for tax purposes.
• As necessary for the purpose of legitimate interests, as long as these interests are not overridden by your rights or interests, such as providing and improving our services.

INFORMATION SHARING AND DISCLOSURE

Information about our customers is important to us. We may share your personal information in limited circumstances, as follows:

• Business Transfers: In case we sell or merge our business, your information may be disclosed as part of that transaction, only to the extent permitted by law.
• Legal Compliance: We may collect, use, retain, and share your information if we have a good faith belief that it is necessary to (a) respond to legal processes or government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud or other illegal activities; or (d) protect the rights, property, and safety of our customers or others.

DATA RETENTION

We retain your personal information only as long as necessary to provide you with our services as described in our Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements. We generally keep your data for 7 years.

COMMUNICATION & MARKETING

If you have made a purchase from our store, we may occasionally update you about our latest products, news, and special offers via email, provided that you have opted-in to receive these communications. You can opt-out at any time.

WEBSITE STATISTICS

We may record statistics about the number of visitors to our website or purchases made, solely for improvement purposes to better serve our customers.

PROTECTING YOUR SECURITY

We may use personal information provided by you to conduct necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done solely to confirm identity for security purposes.

THIRD PARTY WEBSITES

Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies, and we do not accept liability for these policies.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. Some rights apply generally, while others apply in certain limited cases.

• Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us. If you sign in with your Google account, we request limited access to your basic profile information to facilitate login and improve your experience.
• Usage: We do not use your Google user data for any purposes other than authenticating your account and providing app functionality. Your data is never used for marketing or any unauthorized activities.
• Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances, we will generally delete your information upon request.
• Object: You can object to our processing of some information based on legitimate interests, including receiving marketing messages from us. In such cases, we will delete your information unless we have compelling legal grounds to retain it.
• Storage: Your Google user data is securely stored in our database as long as you use our application, with robust security measures to protect its confidentiality.
• Sharing: We do not share your Google user data with third parties, except as required by law or with your explicit consent.
• Complaint: If you reside in the EU and wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority.

CONTACTING US

Flying Odyssey is committed to protecting your privacy. All personal information collected through this website will be held securely in accordance with Article 16 of the Constitution of the United Republic of Tanzania. For further queries or comments, please contact us using our contact form.